Mainstream in Australia

Mainstream is an Australian based fund administrator for the financial services industry.

Behind the scenes we are the back office for hire – providing unit pricing and valuing assets, servicing investors (members), safeguarding assets and lodging filings – on behalf of fund managers, superannuation trustees and listed entities.

We have an established track record in Australia, preparing over 2,500 unit prices each month and providing registry services for over 96,000 unit holders.

As an Australian company, we understand the local regulatory and compliance requirements faced by our clients and their investors. We keep pace with regulatory and technological change so our clients can remain competitive, make better decisions and focus on returns.

We are known for our entrepreneurial, flexible and cost effective approach in the Australian market.

We welcome the opportunity to become your trusted fund administration partner by tailoring our service to fit your fund.

Sydney, Australia Office

  • Mainstream Group Holdings Limited
  • Level 1, 51 - 57 Pitt Street Sydney NSW 2000 AUSTRALIA
  • GPO Box 4968 Sydney NSW 2001 AUSTRALIA
  • +61 2 9247 3326
  • +61 2 9251 3525
Sydney, Australia Office

Chatswood, Australia Office

  • Mainstream Fund Services Pty Ltd
  • Level 3, 465 Victoria Ave. Chatswood NSW 2067 AUSTRALIA
  • PO Box 541 Chatswood NSW 2057 AUSTRALIA
  • +61 2 9247 3326
  • +61 2 9251 3525
Chatswood, Australia Office

Melbourne, Australia Office

  • Mainstream Superannuation Services Pty Ltd
  • Level 9, 155 Queen Street Melbourne VIC 3000 AUSTRALIA
  • +61 3 9691 2944
  • +61 3 9640 0787
Melbourne, Australia Office

Our Staff

Byram Johnston OAM
Non-Executive Chairman

Byram co-founded Mainstream and serves as its Non-Executive Chairman.

Before establishing Mainstream, Byram served as the managing partner at Arthur Anderson, Sydney and has a strong advisory and consulting background. He is a member of the ASIC Audit Committee and is also involved in a number of other corporate and government boards and committees.

Byram is a Fellow of the Institute of Chartered Accountants and holds a Bachelor of Economics Degree from Sydney University. He was awarded an Order of Australia in 2004 for services to the accounting, medical research and motor sport industries.

Martin Smith, Chief Executive Officer
Chief Executive Officer

Martin is a founder, director and the CEO of Mainstream. Based in Sydney, he is responsible for global operations, execution of strategy and key client relationships. Prior to co-founding Mainstream in 2006, Martin worked for FinancialBPO, The IQ Business Group and Arthur Andersen Business Consulting designing, implementing and managing outsourcing/shared services arrangements across a range of industries including financial services, government, health, real estate, logistics and information technology.

Martin gained his skills with Coles Myer as the Financial Controller of Liquorland in the 1990’s. Martin is RG146 compliant and holds a Bachelor of Business, a Masters of Commerce and is a Certified Practising Accountant.

John Plummer
Non-Executive Director

John joined the Mainstream board in 2015. John’s professional experience includes more than 30 years of strategy, outsourcing, investment and business leadership experience.

John has held executive and non-executive roles with Chandler Macleod Ltd, retiring as Deputy Chairman, and has previously served on the board of listed investment companies and industry super funds. He sits on the boards of several private companies in recruitment, technology and investment markets. John is a past National President and life member of the Recruitment and Consulting Services Association and a Fellow of the Governance Institute of Australia.

John holds a Bachelor of Commerce (Marketing) from the University of New South Wales and a Masters of Business Administration from Macquarie University.

JoAnna Fisher
Non-Executive Director

JoAnna joined the Mainstream Group Board in 2018. JoAnna has more than 20 years of senior management experience in funds management, capital markets and wholesale banking both in Australia and overseas. Her commercial experience includes serving as General Manager of Corporate Bank at Commonwealth Bank and Senior Vice President at Bankers Trust in Japan, New York and Sydney.

JoAnna is currently Non-Executive Chair and Director of Morphic Ethical Equity Fund. She has also sat on the boards and committees of a number of investment management and not for profit organisations.

JoAnna holds a Bachelor of Economics (Accounting) and Bachelor of Arts (Asian Studies) from the Australian National University and is a graduated member of the Australian Institute of Company Directors.

Nick Happell
Chief Executive Officer, Asia-Pacific

Nick is the CEO of Mainstream Fund Services, Asia Pacific, responsible for building relationships with our key clients and ensuring their expectations are met. Nick has previously worked in the investment administration and Client Services team. Nick holds a Bachelor of Business from the University of Technology, Sydney.

Andy Harrison
Chief Executive Officer, Australia

Andy Harrison is the CEO of Mainstream Fund Services in Australia. Andy has over 16 years of experience in outsourcing, custody, fund accounting, registry, investment operations and middle and back office solutions for fund managers. Prior to joining Mainstream, Andy was CEO of Link Fund Solutions (formerly White Outsourcing). From March 2009 to December 2010, Andy was a Non-Executive Director of HUB24 (ASX:HUB). Prior to working in Australia, Andy worked in the UK with Jupiter Asset Management. He holds a Bachelor of Arts (Hons) in Business from the University of Wolverhampton.

Stacey Kelly
Chief Financial Officer

Stacey Kelly is the Chief Financial Officer (CFO) for Mainstream Group Holdings Limited. Stacey has over 15 years of experience in business partnering, project management, financial control, forecasting and management. Prior to joining Mainstream, Stacey held roles with Macquarie Telecom Group, Macquarie Group and HSBC Bank.

Stacey holds a Graduate Certificate in Applied Finance and Investment from the Securities Institute of Australia, a Bachelor of Arts majoring in Mathematics and Psychology and a Graduate Diploma in Accounting from Macquarie University and is a Certified Practising Accountant.

Head of Client Services, Australia

Nick joined Mainstream Fund Services in 2012 to oversee Mainstream’s managed account offering. He is now responsible for developing partnerships with both new and existing business as Head of Client Services. Prior to working at Mainstream Nick worked as an academic at Macquarie University’s Faculty of Business and Economics. Nick holds a Bachelor of Economics from Macquarie University and a Masters of Economics from the University of Sydney.

Jenny Elhassan
Head of Project Management Office

Jenny is responsible for co-ordinating projects that deliver process improvement, automation and digital services for our clients and their investors. She also oversees Mainstream’s client onboarding and transitions team.

Jenny has extensive experience in business process design and delivery, operations and transitions across the funds management sector.

Jenny first joined Mainstream in 2005 and has also worked for BNP Paribas, Perpetual Corporate Trust, State Street and St George Bank (Group Treasury).

Michael Garrett
Head of Unit Registry

Michael Garrett leads Mainstream’s Australian Unit Registry team, including Investor Services, Processing and Quality Assurance, with a focus on service delivery for our clients.

Michael Garrett has more than 20 years of experience as an operations leader, including transfer agency, trade and derivative operations, client reporting, fund administration, reconciliations, onboarding and performance. Michael was previously Head of Australian Business Operations for 12 years at Blackrock Investment Management, and has also held senior operations roles with BT Financial Group, RBC Global Services and Perpetual Fund Services.

Aimee Birch
Head of Risk and Compliance

Aimee is responsible for overseeing Mainstream Fund Services’ risk and compliance function.

Aimee has worked for Mainstream since 2006 in various roles, primarily across Mainstream’s registry function where she was responsible for applications, redemptions, distributions, adviser commissions and client reporting.

Aimee holds a Bachelor of Economics and Social Science and is PS146 compliant.

Alicia Gill
Head of Marketing and Company Secretary

Alicia is responsible for the Group’s marketing, communications, investor relations and company secretary function.

With a strong background in marketing, management and human resources, Alicia oversees Mainstream’s brand, investor and client communications as well as providing company secretary duties to the Board.

Alicia has over 15 years of financial services experience gained from working for both boutiques and large global institutions such as Nomura Securities and Macquarie Bank.

Alicia holds a Bachelor of Business from the University of Technology, Sydney and a Diploma  of Investor Relations from the Australasian Investor Relations Association.

Tony Hawker
Head of Technology

Tony is the Head of Technology for Mainstream as well as Senior Network Engineer for Mainstream Digital Services. Based in Sydney, he is responsible for overseeing IT operations for the Mainstream group.

Tony has over 15 years’ experience in the information technology industry, with a focus on IT security. Prior to joining Mainstream Tony worked in the professional services and local council sector in a variety of IT and networking roles.

He holds a Diploma in Network Engineering along with a raft of industry accreditations.

Rachel Parris
Head of Human Resources

Rachel has more than 18 years of progressive leadership, human resources, project leadership and culture and engagement experience. In her previous role, Rachel was the Human Resources Director for 11 years with an ASX listed Company. As the Head of HR, Rachel is responsible for overseeing the day-to-day operations of the Human Resource function globally, establishing and driving the people strategy and acts as a key advisor to the senior leaders across the company. Rachel hold a Human Resources and Industrial Relations degree from the University of Western Sydney.